Help and Answers for the Most Frequent Questions

Answers

Is there a minimum order amount?

No, we do not have a minimum or maximum order requirement. You can order as little as 1 pot or as many as you want. We will do our best to ensure your order is shipped securely and as quickly as possible.

Are you shipping outside the United Kingdom?

Yes, we are ready to ship our products all over the world, though the shipping costs vary depending on the location you want the pack to be sent.

How much does it cost to post an average order?

It depends on the destination and the order weight. Below we have a price list for our shipping service. We ship our orders via Royal Mail.

Shipping price list
Shipping to United Kingdom
Orders from £0 to £100.00 £2.50
Orders from £100.01 and up £0.00
Shipping to European countries
Orders from 1 to 2 products £2.51
From 3 to 4 products £2.82
From 5 to 6 products £4.05
From 7 to 8 products £5.65
From 9 to 10 products £6.72
From 11 to 12 products £7.63
13 and more products £11.97
Shipping to the USA and rest of the world
Orders with 1 product £2.58
2 products £4.85
3 products £6.91
4 products £8.72
5 products £10.22
6 products £13.62
7 products £14.70
8 products £15.92
From 9 to 10 products £16.91
11 products and up £18.85

How long can it take for an order to arrive?

We do our best to ship the same day, but in most of cases it may take up to 2 business days for the order to be sent, depending on when the order was placed. After shipping, it depends on the Royal Mail how fast it will be delivered, normally taking from 1 to 5 business days for UK shipping, 2 to 7 business days for European customers and between 4 and 9 business days for USA and international customers.

What type of package are the orders packed into?

The products are packed into discreet envelopes or boxes, depending on the order size. The package is non advertising. We value your privacy and right to keep the contents of the package discrete.